- Mobile App Download Guides
- Broadcast vs. Release Shift
- Check-In & Check-Out Manual - On Confluence
- Digital Timesheet Member App Guide
- Digital Timesheets - On Confluence
- Fix members who are not receiving push notifications after a Version Upgrade - On Confluence
- How to Enable SMS/Push Notifications?
- How to launch the Workforce App out to your Members
- How to update your member app links to Facebook, Blog, Instagram, YouTube and Twitter.
- How to view Payslips via the Mobile App - On Confluence
Mobile Apps
Introduction to EntireHR
- Logging in for the first time - navigation help
- Additional Information Settings Review - On Confluence
- Allocation Tutorial Videos
- Areas Of Speciality Settings Review - On Confluence
- Automatic Emails Set Up
- Availability Settings Review
- Client Portal Tutorials
- Common Issues Help - On Confluence
- Document categories and template review
- Document Master Settings - On Confluence
Recruitment Go Live
Glossary
Finance Portal
- MUST PERFORM: Final Pay-run 2019 STP submission process
- Approve and Dispute Timesheets
- End of Financial Year Preparation & Process - On Confluence
- Entities Setup in Finance
- Finance - Invoice Generation Process Flow
- Finance - Payslip Generation Process
- Finance - Shift Validation Process
- Global Rules / Protocols
- How to access and enter client invoicing terms - On Confluence
- How to access and update the finance email templates - On Confluence
Payroll
- Digital Timesheets - On Confluence
- EntireHR Payroll Process Manual
- How to access the Payslip Manager
- How to check additions and deductions added in the system between a selected time frame? - On Confluence
- How to control Overriding predefined pay/invoice rates by Internal Staff?
- How to find total number of hours worked by a Member?
- Jobkeeper Payment Setup - On Confluence
Invoice
Single Touch Payroll
- MUST PERFORM: Final Pay-run 2019 STP submission process
- EntireHR Data Transmission Model
- EntireHR Single Touch Payroll Manual
- How Single Touch Payroll Works?
- Is EntireHR a Single Touch Payroll Compliant Software
- Jobkeeper Payment Setup - On Confluence
- Single Touch Payroll Business Implementation Guide
- Single Touch Payroll FAQ's
- STP Business Reporting Structure
- STP Business Scenarios
Reports
Rates
Tools
Masters
- How to activate the Important Message for Member/Workforce App
- How to add a Client Group for reporting purposes - on confluence
- How to add a new Reporting Office - On Confluence
- How to add a new suburb
- How to add a reason in Client Allocations
- How to add/edit a language
- How to add/edit a location function
- How to add/edit cultures
- How to edit an email template type
- How to update document settings
Version Release Notes
- MUST PERFORM: Final Pay-run 2019 STP submission process
- EntireHR Professional Edition - 8.8
- Version Release Notes - 8.7
- Version Release Notes - 8.6
- Version Release Notes - 8.4
- Version Release Notes - 6.0
- Version Release Notes - X2
- Version Release Notes - 8.10 - Launched October 2018
- Version Release Notes - Enterprise X / Finance - Launched April 2019
- Version Release Notes - Enterprise X / Web & Apps - Revised June 2019
Fixes to Version Release issues
Security
Customer Relationship Management (CRM)
Contact Log
- Introduction to the Contact Log
- How to manually add a Contact Log
- How to add/edit a reason of contact in the contact log
- How to run a Contact Log report
- How to Send SMS, Push Notifications and Emails via the contact log.
- My Reason for Contact is not listed? - On Confluence
- Why can't I edit or delete a contact log?
Enterprise
Master Settings
Plug-in Programs
Staff Web Portal
- Accessing and setting up your Sendgrid email account - On Confluence
- Broadcast vs. Release Shift
- How to access and edit a client profile - On Confluence
- How to add a brand new Client - On Confluence
- How to bulk download active Clients, Members and Bookings data
- How to complete a brand new 'Admin & Service' location profile - Not Required
- How to complete brand new 'Admin' location and add a 'Service' location - Not Required
- How to delete an Infection
- How to end a User Session - On Confluence
- How to enter in a new infection - On Confluence
Allocations
- Allocation Tutorial Videos
- Allocations Process Flowchart
- Allocations Search options - On Confluence
- Allocations Shift Status Cheat Sheet
- Allocations Toolbar Icons - On Confluence
- Broadcast vs. Release Shift
- Checking SMS/Push Notifications are enabled on the the Members App - On Confluence
- Email templates for Allocations
- Glossary of Shift Status Codes
- How are Shifts Displayed in Allocations?
Professionals
Reports
- How to access and run the Members Detail Report
- How to access and use the Invoice Editor feature
- How to check additions and deductions added in the system between a selected time frame? - On Confluence
- How to get a report with list of members and their pay-levels?
- Interview Appointments Report
- Members Declined Allocated Shifts Report
- Report for the 'Rescheduled' folder
- What is the difference between Report and Export to Excel?
Recruitment Reports
Member Reports
Clients
- Auto alert via Email/SMS to internal staff - New Booking
- Client Portal Help Document
- Client Timesheet Approval feature
- How to access the Client Online Permissions - on conflunce
- How to upload a location document - On Confluence
- What is the difference between Location documents & Shift documents?
- What should I do if Client locations is not coming in the list of clients in booking screen?
Professionals
Recruitment
- Job Applied Source Report
- Application Page Options
- Auto-Check of AHPRA Registration Information - On Confluence
- Casual Applicant Recruitment Overview
- Company Policies - On Confluence
- How the system restricts duplicate applications - On Confluence
- How to add or update a company policy? - On Confluence
- How to book an interview or move an applicant in the Recruitment Dashboard
- How to complete the verification process for Recruitment - On Confluence
- How to create a new Job Placement
Getting Started
- Company Policies - On Confluence
- How search and filter shifts within the client allocations screen
- How to add or update a company policy? - On Confluence
- How to edit the Applicant Portal menu and instructions
- How to edit the applicant portal welcome instructions
- What are the Location Types
- What is a Reporting Office
Application Set Up
Reports
Members
Applicants
Masters
Main Masters
- Application Page Options
- Dynamic Fields for Email & SMS Templates - On Confluence
- How to add/edit a reason of contact in the contact log
- How to create a new email template
- How to create a new user - On Confluence
- How to edit an internal Users profile - On Confluence
- How to search, add and edit Bank BSBs in Masters
- How to upload Portal documents/links within Masters - On Confluence
- Member and Client Priorities - On Confluence
- Template Types - On Confluence
Member Masters
- Add/Edit a Superannuation Account - On Confluence
- Application Page Options
- Company Policies - On Confluence
- Documents & Email Templates
- Error - "Please Inactive the Pay Level Qualification First."
- How to add or edit a competency question
- How to add or update a company policy? - On Confluence
- How to edit the recruitment stage settings
- How to link documents to qualifications - On Confluence
- Qualification Group Master
Client Masters
System Updates
ATO Tax Changes
Client Portal
RCSA - Surge Workforce Approved Providers
- Agenda for RCSA Agency Users Tutorial
- RCSA - Agency Users Shift Status Glossary
- RCSA - How to view a log of actions against a shift
- RCSA - SYSTEM CHANGE 9:30PM 31/JULY/20
- RCSA Agency Users - Client Allocations Main Filter Options
- RCSA Agency Users - Client Cancelled Procedure
- RCSA Agency Users - Name Change of Attending Staff Member
- RCSA Agency Users - Placing an Agency Staff into a Booking
- RCSA Agency Users FAQ