A business critical issue is when many or most of your system users are unable to login at all or are not able to use the core functions of the software - booking shifts.
Examples within entireHR include - no access to the system, complete system freeze, not being able to login to the system or all external apps not working at all (for any function).
entireHR provides 24/7 Support for all issues via it's integrated support portal. But if you are experiencing a business critical issue you can call entireHR on 1300 552 088 for immediate support.
Note: Non business critical calls outside business hours will be charged as per the service rates.