There are two ways to rebook an appointment for an applicant who was previously unsuccessful.
Where you can do this from is dependent on the date of "reapply/deferred". To explain further:
Scenario 1 - Date passed
If the member has been deferred/asked to reapply after a certain date, and that date has passed.
- Go to the Recruitment Dashboard
- Click on either the Reapply or Deferred Inbox. (see below)
- Follow normal interview booking process from there, same as from the starting Inbox.
Scenario 2 - Date not yet passed
When the member has been deferred/asked to reapply after a certain date, and that date has not yet passed. Note: This option will also show applicants who are not past their date (but it is the slower way to do so, and you would usually do scenario 1 in that circumstance).
- Go to the Top Header Menu - Applications and hover over it.
- Hover over the drop-down option Miscellaneous
- Click on Review On-Hold Applicants
4. Follow normal interview booking process from there, same as from the starting Inbox.
If you'd like a flowchart of this with more info: Recruitment Process Flowchart